FOR CONSUMERS WHO HAVE PURCHASED DIRECTLY FROM SOVEREIGNSILVER.COM:
If you are not satisfied with your purchase, you may request a full refund for any reason within 14 days of purchase. To request a refund, please contact us via one of the options below with your order number, name and reason for refund request:
Monday – Friday 8:30 am – 5:30 pm EST
Natural Immunogenics Corp.
7504 Pennsylvania Avenue
Sarasota, FL 34243
A refund will be issued back to the credit card used to place the order. Shipping and handling charges are non-refundable. Sovereign Silver reserves the right to request the returned product be shipped to Natural Immunogenics Corp. at purchaser’s expense. Purchaser is encouraged to use a traceable method for shipping, such as UPS or FedEx.
FOR CONSUMERS WHO HAVE PURCHASED FROM A STORE OR OTHER THIRD PARTY RETAILER:
Consumers purchasing Sovereign Silver products from an authorized Sovereign Silver retailer or e-commerce site should first attempt to return their product to the retailer from which they originally purchased. If the retailer does not accept a return, the consumer may contact Sovereign Silver within 14 days of purchase, with proof of purchase, and Sovereign Silver may at their sole discretion issue a refund. We do not accept returns from unauthorized re-sellers such as eBay or other third party sites or sellers where product origin, storage, and quality controls cannot be confirmed.